The hardest Spark escalations are rarely the ones with the loudest stack traces. More often, the system starts changing shape before it admits failure.
I watch for executor churn, shuffle spill behavior, container allocation patterns, long-tail tasks, disk pressure, HDFS or object-store request patterns, and whether retries are hiding the real symptom. A job can keep running while the business problem is already active.
Good incident handling means reading the cluster as a system, not as a pile of logs. The operator has to connect scheduler behavior, storage behavior, application code, and customer impact into one explanation that can survive daylight.